At jk4, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a data subject under Philippine law.
These cards summarise the most important aspects of the jk4 Privacy Policy. They do not replace the full legal text below.
jk4 processes all personal data in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules of the National Privacy Commission (NPC) of the Philippines.
All data transmitted between your device and jk4 is protected by industry-standard TLS encryption. Sensitive data at rest — including payment details and identity documents — is stored using AES-256 encryption.
Under RA 10173, you have the right to access, correct, erase, object to, and port your personal data. jk4 provides a clear process for exercising each of these rights through our support channels.
jk4 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data shared with third parties is limited to what is strictly necessary for service delivery and regulatory compliance.
jk4 uses cookies and similar technologies only for essential platform functionality, security, and — where you have consented — analytics and personalisation. You can manage your cookie preferences at any time.
jk4 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations. Data is securely deleted or anonymised once the retention period expires.
By registering an account on jk4 or by continuing to use the jk4 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the jk4 platform.
jk4 ("jk4", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with the jk4 platform, accessible at jk4.club. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal data in connection with the jk4 online casino platform and all related services.
This Privacy Policy applies to all registered players, prospective players, and visitors to the jk4 platform, regardless of the device or method used to access it. It should be read together with the jk4 Terms and Conditions, which govern the overall use of the platform.
jk4 operates in the Philippines and is subject to the Data Privacy Act of 2012 (Republic Act No. 10173, or "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). Where applicable, jk4 also complies with PAGCOR's data governance requirements for licensed online gaming operators.
For the purposes of the Data Privacy Act of 2012, jk4 acts as the Personal Information Controller (PIC) in respect of the personal data collected through the jk4 platform. This means jk4 determines the purposes and means of processing your personal data.
jk4 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the DPA and this Privacy Policy. You may contact the jk4 DPO at any time using the contact details provided in Section 15 of this Policy.
When you create a jk4 account, we collect: full legal name, date of birth, residential address (including city, province, and postal code), email address, mobile phone number, and username and password (stored in hashed form).
To comply with PAGCOR regulations and the Anti-Money Laundering Act (AMLA), we collect copies of government-issued photo identification (such as a Philippine passport, SSS ID, UMID, driver's licence, or PhilSys national ID), proof of address documents, and proof of payment method ownership where required.
We collect information necessary to process deposits and withdrawals, including GCash account numbers, PayMaya account details, bank account numbers, and transaction histories. We do not store full payment card numbers on our servers; card data is handled by our PCI-DSS compliant payment processors.
We collect records of your gaming activity on the jk4 platform, including game sessions, wager amounts, game outcomes, bonus usage, and account balance history. This data is required for regulatory reporting, dispute resolution, and responsible gaming monitoring.
We automatically collect certain technical data when you access the jk4 platform, including: IP address, device type and operating system, browser type and version, session timestamps, pages visited, and referring URLs. This data is used for security monitoring, fraud prevention, and platform optimisation.
We retain records of communications between you and jk4 customer support, including live chat transcripts, email correspondence, and support ticket histories. These records are used for quality assurance, dispute resolution, and regulatory compliance.
jk4 may process sensitive personal information — as defined under Section 3(l) of the DPA — only where strictly necessary for regulatory compliance (e.g., age verification, AML checks) and with appropriate safeguards in place. We do not collect sensitive personal information beyond what is required for these purposes.
jk4 collects personal data through the following means:
jk4 processes your personal data for the following purposes, each supported by a lawful basis under the DPA:
jk4 will never process your personal data for purposes incompatible with those listed above without first obtaining your explicit consent or establishing a new lawful basis as required by the DPA.
jk4 shares personal data with carefully selected third-party service providers who assist us in operating the platform. These include identity verification and KYC providers, payment processors (GCash, Maya, and partner banks), game software suppliers, customer support platform providers, fraud detection and cybersecurity services, and cloud hosting and infrastructure providers. All third-party processors are bound by data processing agreements that require them to handle your data in accordance with the DPA and this Privacy Policy.
jk4 is required by Philippine law to disclose personal data to regulatory and law enforcement authorities in certain circumstances. These include disclosures to PAGCOR as part of our licensing obligations, to the Anti-Money Laundering Council (AMLC) where required under the AMLA, to the National Privacy Commission (NPC) in the event of a data breach or regulatory inquiry, and to courts, law enforcement agencies, or other government bodies pursuant to a valid legal order or subpoena.
In the event of a merger, acquisition, restructuring, or sale of all or part of jk4's business, your personal data may be transferred to the acquiring entity as part of that transaction. jk4 will notify affected players of any such transfer and ensure that the receiving entity is bound by privacy obligations no less protective than those set out in this Policy.
jk4 does not sell, rent, lease, or otherwise trade your personal data to any third party for their own independent marketing or commercial purposes. Any sharing of data is strictly limited to the purposes described in this Section.
Cookies are small text files placed on your device when you visit the jk4 platform. They allow the platform to recognise your device, remember your preferences, and provide a more personalised experience. jk4 also uses similar technologies such as web beacons, pixel tags, and local storage objects.
You can manage your cookie preferences through the jk4 cookie settings panel, accessible from the platform footer. You may also configure your browser to block or delete cookies; however, disabling strictly necessary cookies may impair your ability to use the jk4 platform. Note that jk4 does not use third-party advertising networks or cross-site tracking technologies.
jk4 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law and PAGCOR regulations:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with NPC guidelines. Anonymised data may be retained indefinitely for statistical and analytical purposes.
jk4 implements a comprehensive set of technical security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include TLS 1.2 or higher encryption for all data in transit, AES-256 encryption for sensitive data at rest, multi-factor authentication for administrative access to data systems, regular penetration testing and vulnerability assessments, and real-time intrusion detection and monitoring systems.
Access to personal data within jk4 is restricted on a strict need-to-know basis. All staff with access to personal data undergo mandatory data privacy training and are bound by confidentiality obligations. jk4 maintains a formal data breach response plan and will notify affected players and the NPC of any qualifying data breach within seventy-two (72) hours of discovery, as required by NPC Circular 16-03.
While jk4 takes all reasonable steps to protect your personal data, the security of your jk4 account also depends on you. You are responsible for keeping your login credentials confidential, using a strong and unique password, logging out of your account when using shared devices, and notifying jk4 immediately if you suspect any unauthorised access to your account.
jk4 will never ask for your password via email, live chat, SMS, or telephone. If you receive any such request, treat it as fraudulent and report it to jk4 support immediately.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jk4:
To exercise any of the above rights, please contact the jk4 Data Protection Officer using the details in Section 15. jk4 will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may require you to verify your identity before processing your request.
The jk4 platform is strictly intended for individuals aged twenty-one (21) years and above, as required by PAGCOR and Philippine law. jk4 does not knowingly collect personal data from individuals under the age of 21.
If jk4 discovers or is notified that personal data has been collected from an individual under the age of 21, we will immediately close the associated account, delete all personal data collected from that individual, and report the matter to PAGCOR as required by our licensing obligations. If you believe that a minor has registered an account on jk4, please notify us immediately using the contact details in Section 15.
Some of jk4's third-party service providers — including game software suppliers and cloud infrastructure providers — may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded by the DPA, jk4 will ensure that appropriate safeguards are in place, such as contractual clauses approved by the NPC or binding corporate rules.
By using the jk4 platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above. jk4 will not transfer your personal data to any jurisdiction that does not provide adequate protection without your explicit consent or a valid legal basis under the DPA.
jk4 will only send you marketing communications — including promotional emails, SMS notifications, and in-platform messages about bonuses and offers — where you have given your explicit consent to receive such communications. You may provide or withdraw this consent at any time through your jk4 account settings or by contacting customer support.
You may opt out of marketing communications at any time by: (a) clicking the "unsubscribe" link in any marketing email; (b) updating your communication preferences in your jk4 account settings; or (c) contacting jk4 customer support. Opting out of marketing communications will not affect the delivery of transactional communications necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, and security alerts.
jk4 does not share your personal data with third parties for their own marketing purposes. All marketing communications you receive will be from jk4 directly and will relate exclusively to jk4 products, services, and promotions.
jk4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, jk4 will provide at least fourteen (14) days' advance notice via the email address registered to your account and by posting a prominent notice on the jk4 platform.
The date of the most recent revision is displayed at the top of this Privacy Policy. Your continued use of the jk4 platform after the effective date of any amendment constitutes your acknowledgement of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how jk4 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jk4, please contact our Data Protection Officer:
jk4 Data Protection Officer
Email: [email protected]
Response time: within 15 business days of receipt of your request.
For general account and platform queries, you may contact jk4 customer support at [email protected], available 24/7 via live chat on the jk4 platform.
If you are not satisfied with jk4's response to your data privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 and adjudicating complaints from data subjects.
Now that you know exactly how jk4 handles your personal data, join thousands of Filipino players who trust jk4 for a secure, fair, and entertaining online casino experience. Must be 21 or older to play.
21+ only · PAGCOR regulated · Gambling is addictive. Know when to stop.
jk4 is strictly for players aged 21 and above. By using jk4, you confirm you meet the minimum age requirement under PAGCOR regulations and Philippine law.
"Gambling is addictive. Know when to stop." — PAGCOR Responsible Gaming
For responsible gaming tools including deposit limits, session controls, and self-exclusion, visit our Responsible Gaming page. For privacy concerns, contact our DPO at [email protected].